Reimagining customer experience in financial services
Utilising the cloud can help banks get customers to the right person at the right time.
Utilising the cloud can help banks get customers to the right person at the right time.
We ought to abstract tech away from the schema and focus solely on people.
An investment manager’s battle to receive his $90,000.
Featuring CGI, Cleo AI, Freetrade, Market Finance, and Monzo.
The more intelligent collections virtual agents are, the more positive an impact they can have.
These testing challenges inherent to AI systems are compounded by data access issues.
FinTech Future’s weekly news round-up.
The additional $7 million came from Napier Park Financial Partners.
But first, banks need to de-silo their data and create a single data universe.
Clearly, these desktop application integration platforms need to evolve too.
Red Hat dissects how 2020 will be a chance for banks to catch on to innovation.
Du Xiaoman Financial talks fintech and AI in China.
The bank has 29 million mobile clients.
Download the DataRobot ebook today
The service is free to use with no registration process.
Three exciting days in New York witnessing the latest and greatest from over 70 fintechs.
Discover how estimating the risks or rewards of making a particular loan has become faster and easier
Is interacting with a person over an algorithm a hindrance, or a help?
Register to the Red Hat fireside chat live from Sibos!
The AI chatbot is well-versed in the banking world.
Open banking is more than a one-off API. It’s a complete API strategy. Learn the 5 key benefits.
The start-up hopes to set an AI trend for Indian banks.
Learn more about PSD2 with OneSpan now!
Download the Five Degrees white paper now
Download the GoCardless white paper now
Talk with a robot for all your banking needs.
The banking group has also added a secure 24-hour messaging service.
Tony Stark’s, Jarvis, may have some competition.
The Series B round brings the Ann Arbor, Michigan-based fintech’s total capital to $60 million.
Practical steps and examples of how to deliver differentiated, superior customer experiences.
Tealium’s AudienceStream platform connects customer data in one place.
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
The firm has reached 400,000 users.
Sign up to hear from our leading panel of financial and technology companies!
In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
The bank will expand the range of functions customers can use.
The conversational AI is called Olivia.
Learn how to integrate AI into your organisation with this SAS white paper
The sector should fall in love with tech that will bring it closer to customers, creating collaboration and trust.
Learn how to increase customer lifetime value, customer retention and reduce costs