Vibrant Community Credit Union completes core software overhaul

US-based Vibrant Community Credit Union (formerly DHCU) has completed its tech overhaul, with Fiserv’s DNA now supporting its core operations and Alkami’s ORB supporting digital banking activity at the front-end. The project was over a year in the making, and coincided with the brand overhaul at the credit union. It was formerly known as DHCU […]

Santander “first” UK bank to launch voice banking technology

Santander says it has become the “first” bank in the UK to launch voice banking technology. The solution is provided by Nuance Communications. However, last month HSBC announced it was launching voice recognition and touch security services in the UK, which will be available to 15 million banking customers. This project is also being carried […]

Digital drives DNB to cut branches and staff numbers

DNB will close more than half its branch offices and lay off 600 employees as the rise of digital banking takes its toll on the physical world. The Norwegian bank says “almost all” of its customers have become digital and points to the success of its Vipps app – the number one downloaded app in […]

Digital banking software vendor QTS goes bust

QTS, a UK-based digital banking systems provider, has gone bust. Based on Companies House data (the UK’s registrar of companies), QTS’s accounts are long overdue and it has entered liquidation. Yesterday (21 March), Companies House announced an “extraordinary resolution to wind up on 26 February 2016” and the appointment of a voluntary liquidator. Calls and […]

Storming the banks

Traditional banking has taken quite a beating in recent years as more and more customers prefer to handle their banking needs digitally rather than be bogged down by paperwork or wait in lines at a physical bank. In a bid to meet developing customer expectations, many banks have begun offering web-related services such as e-deposits, […]

Deutsche Bank reduces branch network in Germany

Deutsche Bank is cutting its retail outlets in Germany from 700 to 500 as it looks to lower costs and adapt to digital banking. Christian Sewing, head of private, wealth and commercial clients and member of management board, Deutsche Bank, says the cuts are “necessary as the retail bank’s profitability has decreased over the last […]

Rise of the megabanks

A great visual of how four US-based conglomerates – JPMorgan Chase, Citigroup, Wells Fargo and Bank of America Merrill Lynch (BAML) – have grown to be the megabanks we know today. Source: American Banker

Dear banks, social media doesn’t have to be scary

Dear Banks, how’s it going? If you’re reading this, you must be on social media, or you’re at least checking the internet. That’s great. I’ve been meaning to write this letter for a long time. The first thing you should know is that I think you’re really important. Sure, I might like to joke about […]

Top fintech stories this week – 18 March 2016

Catch up on Banking Technology’s top five fintech stories of the week – all in one place! Deutsche Börse and LSE to merge Two hearts beat as one. D+H Corporation joins US real-time payments rush Catches up with rivals FIS and Jack Henry. Deutsche Bank and Bank of China partner for cash management Becomes first […]

Do banks need IT expertise at the board level?

Technology is the most important agent of change today; hardly any industry is immune to both its value-creating and disruptive potential. However, in an April 2011 survey of corporate directors by McKinsey Quarterly, more than half said their boards had only one technology-related discussion a year, or none at all. Since then, the situation has […]