Wise set to close Florida office as part of plan to consolidate its Americas servicing teams
UK-based money transfer fintech Wise is planning to close its Tampa, Florida office in the US as part of a plan to consolidate its Americas servicing teams, with the move set to impact more than 300 employees.
Wise to close its Florida office in November 2025
A Wise spokesperson tells FinTech Futures: “As our business continues to scale rapidly, we are focused on further accelerating this close collaboration across our teams, including in the Americas where we see strong growth.
“For this reason, we have decided to centre our Americas teams in three locations: Austin, our primary full stack location, New York and São Paolo. As a result, in November 2025, we will close our Tampa servicing office with a majority of these roles reassigned across our other sites.”
In a notice sent to the Florida Department of Commerce and Tampa Mayor Jane Castor on 7 February, Wise says that it anticipates 307 employees based in the Tampa office will be “separated from the company, with separations expected to commence effective April 8, 2025, and continuing on May 2, 2025, and November 3, 2025″.
The notice, signed by Wise’s Americas people operations lead Mariel Ambrose, highlights that the affected roles will include positions in complaints, customer success and support, due diligence, and payment operations.
The majority of the jobs are being relocated to other Wise offices, with the company planning to consolidate its Americas operations in Austin, New York, and São Paulo. Its Tampa employees are eligible to apply for those positions and others.
“We know this personally impacts our Wisers, especially in Tampa, and our immediate priority is to support each of our affected teammates during this time,” the Wise spokesperson adds.
Despite the pending closure of the Tampa office, the spokesperson emphasised that the Americas is a “key region” for Wise, revealing plans to expand its headcount and investment there. Last year, the company’s payment infrastructure platform supported Brazilian challenger Nubank in launching its new Global Account and international debit card.
