Ghana International Bank selects Backbase to drive digital transformation
Ghana International Bank (GHIB) has partnered with Dutch tech provider Backbase as it looks to modernise its digital banking operations.
Backbase will act as the core strategic partner for GHIB’s planned “digital transformation”.
Originally founded in 1959 as a branch of Ghana Commercial Bank, GHIB is headquartered in London with representative offices in Accra and Nairobi.
It will implement Backbase’s Engagement Banking Platform, which will be rolled out to its corporate clients first before being extended to retail customers.
The Dutch fintech claims the platform is currently being used by “over 120 large financials around the world”, including AIB, Barclays and BNP Paribas.
Anas Bourani, CTO at GHIB, says: “Now more than ever, banks need to respond to exaggerated customer expectations.
“Today’s environment emphasises how important it is to offer convenience and choice to adapt to changing behaviour.”
The partnership highlights a growing shift towards digital banking and payments across Africa, with customers looking for easier and more efficient financial solutions.
Earlier this month, communications company Telkom launched Africa’s first virtual card for transacting on WhatsApp, while Nigerian fintech Appzone landed $10 million in April to develop its pan-African digital core banking solution.