BankPlus replacing 30-year-old core system with Jack Henry’s SilverLake
Southwestern US bank, BankPlus, is replacing a 30-year old core system with Jack Henry & Associates’ SilverLake.
Founded in 1909, BankPlus serves customers in the states of Mississippi, Alabama , and Louisiana. The bank holds around $4.5 billion in assets under management.
The bank’s existing core infrastructure has been in place since for three decades. It sought a change to improve user experience and workflows for its employees.
Jack Henry says the bank is also taking the opportunity to improve automation, using teller capture and imaging services.
Gee Gee Patridge, senior executive vice president and chief operating officer at BankPlus, says the firm sought input from its peers and its vendor network.
“Both directed us toward Jack Henry as the leading partner to work with. They have a strong reputation for superior customer service.”
Stacey Zengel, Jack Henry Banking president, says the partnership is a “good strategic fit” for both companies.
She adds that it’s essential for banks to use new infrastructure to fuel future growth, and her firm has always had “an open approach to banking technology and culture”.
Last month saw another US bank pick SilverLake, in the form of Atlanta-based de novo Craft Bank.