NatWest and RBS card payments crash
IT issues are at it again in the UK, as NatWest reported today (2 August) a temporary crash of its card payment systems this morning.
Needless to say, disregard the holiday details that our user is experiencing.
Hi Marie, we did experience an issue affecting cards earlier. Very sorry to hear you were affected, this has now been resolved. Please retry the card and let me know if you have any problems. EJ
— NatWest (@NatWest_Help) August 2, 2018
It seems that the issue also affected Royal Bank of Scotland (RBS), which rendered the debit card service unavailable for roughly two hours.
Speaking to FinTech Futures, an RBS spokesperson says: “Debit card payments are now being processed as normal. We apologise for the inconvenience caused. No customers will be left of pocket as a result of this issue.”
Credit cards and ATMs were not impacted.
Stories like these are the reason why the editorial team at FinTech Futures gets up in the morning.