Fairstone Financial’s lending on fire with Fiserv
Fairstone Financial is now using Fiserv’s LoanServ solution to manage its portfolio of consumer loans.
Canada-based Fairstone is a non-bank provider of loan solutions and consumer financing programmes, and with this move, it aims to enhance customer experiences and growth opportunities.
Fairstone hopes to start operating from a single system of record, which improves system response times and data quality, as LoanServ is a real-time servicing platform.
In a recent Fiserv survey, 74% of consumers said that, when choosing a loan, prior loan experience had a “moderate to great” influence.
“LoanServ’s ability to integrate with our existing interface at the branch was key to our success, as it allowed employees to not just maintain but to enhance the experience they deliver to our customers,” says Scott Wood, president and CEO, Fairstone Financial.