Isbank’s call centres to be powered by Clinc’s AI
This announcement was made at Money20/20 Europe by Helen Yu, chief growth officer of Clinc, who joined the stage with Isbank’s Ceren Sayar and Eren Hukumdar to discuss their collective vision for the future of AI and customer experiences.
Isbank has been using Clinc’s self-service AI platform, Spotlight, to provide conversational AI experiences in native Turkish from scratch for their customers.
At the conference, Yu also shared the partnership roadmap and the firm’s plans to roll out to Isbank’s 5.5 million mobile users.
Clinc also announced it has officially opened its first international office located in the heart of London’s financial district.