OCBC Bank Singapore’s first in instant digital card issuing
“Within minutes of applying for an OCBC Bank card, you could be using it via Apple Pay,” the bank states.
According to OCBC Bank, it has become the first bank in Singapore to enable instant digital card issuance and provisioning on Apple Pay via its mobile banking app. Customers can transact at merchants that accept Apple Pay “within minutes” of applying for a new Visa debit or credit card.
“There is no need to then wait for the physical plastic to arrive in your mailbox,” the bank says. The card can be accessed and added to Apple Pay instantly once approved by the bank (which is also “almost immediate”). The feature is available for the OCBC 365, Frank, Voyage, Robinsons Group, Plus! Visa and NTUC Plus! Cards, as well as the Yes! debit card.
The bank says Visa cards make up nearly 80% of its cards currently provisioned to Apple Pay.
“This is the new digital – instant, embedded and frictionless access to banking products and services,” states Aditya Gupta, OCBC Bank’s head of e-business Singapore. “We believe this is a huge level-up in customer experience.”
Vincent Tan, OCBC Bank’s head of credit cards, adds: “When we first introduced mobile payments to our customers in 2016, the future of payments looked exciting then – and it has definitely proven itself to be so. One in every two Visa contactless transactions is made with an OCBC Bank card.”