IBM planning to reassign 30,000 tech services jobs
IBM has retained Bain & Company to help plan a reorganisation of its global technology services business, with about a third of the staff, or 30,900 employees “productively redeployed,” according to a report on The Register.
Enterprise Cloud News (FinTech Futures‘ sister publication) reports that IBM, which has seen 22 consecutive quarters of revenue decline, is circulating an internal document among senior executives planning the reorganisation, which includes a slide showing redeployment of 10,900 people from the domestic market and 20,000 worldwide.
Of the reorganised staff, 9,300 will be redeployed within IBM, and 10,100 are to be classified as “attrition w/o backfill” – in other words, staff that will not be replaced as they leave or as their contracts end, The Register says. No word on what will happen to the remaining “redeployed” staff.
“[T]he relentless grind of repeated redundancy programmes across GTS has seen morale on the shop floor deteriorate,” The Register says. “Perhaps this will contribute to the numbers of heads that simply decide they’ve had enough and walk on.”
Is The Register report true? IBM responds: “”We do not comment on speculation. Many consultants recommend things to IBM, many of which remain merely recommendations.”
IBM has seen nearly two years of consecutive quarterly revenue decline, as growth in emerging technologies, including cloud, fail to offset declines in other business. In its latest earnings reported in October, IBM posted non-GAAP revenue of $19.2 billion, down about 1% year-over-year, though it beat analyst expectation.
The company’s self-described “strategic imperatives,” including analytics, cloud, mobile and security, totaled $34.9 billion for the trailing 12 months, up 10%, accounting for 45% of all IBM revenue. Cloud revenue grew 25% year-over-year to $15.8 billion.
Reorganisation would be nothing new for IBM. Employees have joked for decades that the initials stand for “I’ve Been Moved,” notes Daniel Conde, analyst with the Enterprise Strategy Group.
IBM may be planning a bigger reorganisation than usual, and calling in Bain to help, Conde says. IBM could simply be moving people from slower-growing or declining areas, to future growth areas, such as cloud and Watson, or existing, healthy businesses, such as storage.
Conde says: “So from a financial perspective, they are basically balancing their portfolio, much in the same way you may rebalance a 401(k).”
IBM has historically tried to move people from one specialisation to another, which “has always been a problem for the company, as they don’t do education and training very well at all,” says a former IBMer, requesting anonymity. “This does make IBMers very resilient and worth an awful lot more outside the company than inside.”
This week, VMware confirmed a “small reduction in force” – in other words, layoffs – but did not provide specific numbers.