Poland’s banks power national “paper to digital” project
Poland’s Ministry of Digital Affairs and its banking sector have launched a project, “From paper to digital Poland”, to boost the digitalisation of the nation’s public administration.
With the project, Poles can use their banking ID and password to log in to the social insurance board, contact public administration offices or a local government’s site to apply for benefits and sign documents. It takes “just a few minutes” to create a “trusted profile” which allows access to e-government platforms.
Anna Streżyńska, Minister of Digital Affairs, says this is a “game changer in the approach towards digital services and digitisation”.
She notes that the number of existing trusted profile users in Poland is just over 500,000, while the number of online banking users stands at 16 million. Streżyńska adds that this “low take-up” has principally been a result of people having to go to an authorised public administration unit and confirm their identity.
With the new project, it means the process can be completed remotely, e.g. with a bank’s online interface.
PKO Bank Polski, a long-standing user of Oracle FSS’s Flexcube core banking system, was the first bank to join the project, and says 30,000 users of its online banking service have created trusted profiles and accessed authority offices online.
The bank points out that “at no point” is data exchanged between the authority and the bank, thus making the process “safe and confidential”.
Zbigniew Jagiełło, president of the board of PKO Bank Polski, says users can create their trusted profile via its iPKO and Inteligo transaction services.