Experian unveils CrossCore platform for fraud and identity services
CrossCore has “plug-and-play” capability and lets companies connect any new or existing tools and systems in one place, whether they are Experian, internal or third-party partner solutions.
Steve Platt, global EVP, fraud and identity, Experian, says: “New fraud threats, updates in regulatory requirements, and customer expectations for a hassle-free experience, are all making it challenging for fraud and compliance teams to keep up. CrossCore will give them the flexibility they need to balance customer protection with customer experience.”
Experian says CrossCore’s “open approach” enables organisations to manage services through a common access point that supports a layered approach to managing risks across providers.
It includes workflow and strategy design capabilities which allow fraud and compliance teams to “create and adapt strategies based on evolving threats and business needs”.
A “key feature” is integration with third-party partner solutions. CrossCore will support fraud and identity services provided by third-party partners including Acxiom Identity Solutions, TeleSign, and “many others, with more being added”.