Ubiquity Expands Customer Base with Meta, Wave Crest Deals (March 3, 2015)
Ubiquity Global Services, which last fall announced the opening of a contact center in Lisbon, has recently signed deals with two major prepaid companies, Meta Payment Systems and Wave Crest. The New York-based financial services and payments service company has formed a strategic partnership with Meta to provide live voice customer care, an IVR solution, and disputes and chargeback management services.
Ubiquity separately announced a multiyear agreement with Wave Crest to provide a range of services for the global digital payments provider, stemming from Ubiquity’s expansion of contact centers in Latin America and the U.S., and its planned expansion to the Philippines, according to an announcement.
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