Rawbank revamps internet banking services with Clear2Pay
Kinshasa-based Rawbank has selected Clear2Pay’s e-Banking solution to revamp its online and customer loyalty strategy.
Since its launch 10 years ago, Rawbank has become the largest bank by total deposits and total assets in the Democratic Republic of Congo, with a network of branches 30+ providing a local service to retail and corporate clients.
Rawbank, which already provided an internet banking solution to its customers, decided to offer a new client experience by expanding the functional coverage of its solution and increasing the security level of all transactions. Rawbank now the ability to expand into targeted segments such as SME and employee-based services for the private and public sector.
“The project was carried out quickly and thoroughly with a professional team, truly responsive to our needs. In the first quarter of going live, the solution has proven itself by migrating existing customers to this new level of internet banking, and rejuvenating existing client relationships that had grown cold in the old environment,” said Joseph Ly, e-banking project manager at Rawbank”. Also it allowed us to instantly meet the tight legal requirements for national money transfer, while enhancing our image as the most innovative bank in the Democratic Republic of Congo.”